Social marketing: advancing a new planning framework to guide programmes

نویسندگان

چکیده

Purpose This paper aims to develop and present a new planning framework of social marketing, known as consumer research, segmentation, design the programme, implementation, evaluation sustainability (CSD-IES). Design/methodology/approach The proposed is based on recent theoretical developments in marketing informed by key strengths existing approaches. Findings CSD-IES incorporates emerging principles marketing. For example, changed behaviour, ethical considerations designing programmes, need for continuous research understand changing needs priority audience during programme explicit feedback mechanisms. Research limitations/implications dynamic flexible that guides marketers, other practitioners researchers develop, implement evaluate effective sustainable programmes influence or change specific behaviours available resources. Originality/value makes an important contribution theory practice integrating elements behaviour maintenance, consideration perspectives mechanisms developing framework, bringing it line with global consensus definition

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ژورنال

عنوان ژورنال: RAUSP Management Journal

سال: 2021

ISSN: ['2531-0488']

DOI: https://doi.org/10.1108/rausp-08-2020-0186